SmartPass

• What is the Sunlight Air SmartPass®?

  The SmartPass® is a prepaid flight ticket that lets you lock in your fare today and book your travel when you're ready. Each ticket is valid for one one-way flight to any Sunlight Air destination, and includes 10kg checked baggage, 7kg carry-on, VAT, and terminal fees.

• What is the SmartPass® Light?

  The SmartPass® Light is a flexible version of the SmartPass® that lets you buy 1 to 5 tickets instead of committing to a full bundle of 10. It's ideal for occasional travelers or those who want to try the SmartPass® experience before going all-in.

• What's the difference between SmartPass® and SmartPass® Light?

  The SmartPass® comes with 10 one-way tickets at PhP 41,500 — giving you the lowest cost per ticket at PhP 4,150. The SmartPass® Light lets you choose between 1 and 5 tickets starting at PhP 5,330, with the price per ticket decreasing as you add more.

• Where can I buy a SmartPass®?

  You can purchase online at sunlightair.ph, at official Sunlight Air events and travel expos, and through accredited travel agencies. Purchases made outside these channels are not valid.

• Can I buy more than one SmartPass® or SmartPass® Light?

  Yes. There is no maximum purchase limit, with a minimum of one per transaction.

• Can I use my SmartPass® together with a promo, senior citizen discount, or PWD privilege?

  No. The SmartPass® and SmartPass® Light cannot be used in conjunction with any other promotions, discounts, or privileges.

• How do I redeem my SmartPass®?

  Visit sunlightair.ph/smartpass, enter your unique SPASS- code, select your origin and destination, and choose a travel date. A PhP 300 redemption fee applies each time you book using a SmartPass® ticket.

• When can I book using my SmartPass®?

  Flights become available for SmartPass® redemption between 5 and 45 days before the departure date. Seats are limited and subject to SmartPass® allocation per flight, so it's best to book as soon as flights open.

• Are there any additional fees?

  Yes. A PhP 300 redemption fee is charged each time you use a SmartPass® or SmartPass® Light ticket to book a flight. Additional fees may also apply for add-ons such as prepaid baggage, meals, seat selection, and insurance.

• Can I use one SmartPass® code for multiple bookings?

  No. Each ticket can only be used for one booking. If you have multiple tickets, you will need to complete separate bookings for each.

• Can I book for someone else using my SmartPass®?

  Yes. The SmartPass® is giftable and transferable, as long as it has not yet been used.

• Can travel agencies or corporations use the SmartPass®?

  Yes. The SmartPass® can be used by accredited travel agencies and corporations, with the exception of group bookings that use all 10 tickets on the same flight. For group bookings, email groups@sunlightair.ph for a quotation.

• Can I redeem my SmartPass® at the airport counter?

  No. SmartPass® redemptions must be made online at sunlightair.ph/smartpass. Redemptions via airport counters, general sales agents, or unofficial messaging platforms (Viber, WhatsApp, etc.) will not be honored.

• What happens if I miss my flight?

  If you miss your confirmed flight, the ticket used for that booking will be forfeited and the flight will be considered flown.

• Are SmartPass® flights refundable?

  No. Once purchased, tickets are non-refundable, non-transferable, non-returnable, non-endorsable, and cannot be exchanged for cash or credit.

• How long is the SmartPass® valid?

  Both the SmartPass® and SmartPass® Light are valid for one year from the date of purchase. The purchase date is printed on each ticket.

• Can I travel beyond the validity period?

  No. The booking and travel must be made before the ticket expires.

• Will my validity period be extended?

  No. Validity periods are fixed and will not be extended under any circumstances.

• What happens to unused tickets?

  No credits or rebates will be given for unused tickets. Lost or stolen tickets will not be replaced.