Lapsed Booking

• What happens if my booking has lapsed?

  If your booking was affected by a system issue, please contact or email Sunlight Air Customer Care at customercare@sunlightair.ph and include the following details:

  • Booking date

  • Full name of all passengers on the booking

  • Flight date and route

  • Proof of payment (screenshot or scanned copy)

  This will help us verify and process your request promptly.