Clark Hub

• Which flights will be affected by the relocation of your hub to Clark International Airport?

  With the relocation of our primary hub to Clark International Airport, there will be changes to all our flights.

  Here is the updated list of routes that will be operational from April 1, 2026, onwards:

  Regular nonstop service between Clark (replacing Manila) to Coron and Siargao commences on April 1st; starts on April 4th.

  Cebu - Coron - Cebu operations commence on April 1st.

  Cebu - Siargao - Cebu operations commence on April 1st.

  Clark - Boracay - Clark operations begin on April 30th.

  Cebu-Siquijor-Cebu operations starting on December 15. 

• Given the reassigning of flights to and from Manila to Clark International Airport, what service recovery options are available to me?

  If the airport reassignment disrupts your initial travel plans, we offer rebooking flights to other dates/destination formations, travel fund conversion, or refund as service recovery options. Kindly email your request to customercare@sunlightair.ph or fill out the form at sunlightair.ph/recovery.

• I initially made a reservation for a flight between Manila and Cebu. What will happen to my reservation if these routes are discontinued after March 31, 2026?

  You can rebook flights for dates and/or destinations, opt for a travel fund, or request a refund. Kindly email your request to customercare@sunlightair.ph or fill out the online form at sunlightair.ph/recovery.

• What destinations can I choose if I opt for the reroute as the service recovery option?

  You may choose from the list of destinations. Kindly refer to the table below for all of Sunlight Air’s routes and take note of their effectivity dates:
  
  

• How much time will it take before I receive my refund?

  Due to the high volume of requests at this time, you might experience delays in our communication. Rest assured, you may receive your refund within 30 to 60 days after we confirm your request. Please note that we will reverse the amount to the original payment method.

  For travel agency and group reservations, passengers should coordinate directly with their respective agents.

• Is my booking eligible for the complimentary shared shuttle service?

  If you initially booked flights to/from Manila scheduled on or before May 31, 2024, you qualify for the complimentary shared shuttle connecting NAIA Terminal 4 and Clark International Airport. Please be advised that the service is only available until May 31, 2024 and we will no longer offer a shuttle service beyond this period.

• Which terminal of Clark International Airport does Sunlight Air operate in?

  All Sunlight Air flights are assigned at Terminal 2 of Clark International Airport.

• Where can I find Sunlight Air counters at Clark International Airport?

  Sunlight Air counters D01, D02, and D03 are on Level 3 of the Terminal 2 departure area.

• If I bring my vehicle to Clark International Airport, is there a designated area for overnight parking, and do you have information on their rates?

  You may park your vehicle at Park ’n Fly, only a few minutes from the departure and arrival terminals. Kindly refer to the table below for parking rates:

  You do not have to secure a reservation at Park ‘n Fly. Please note that parked vehicles and their contents are left at the owner's risk. Kindly refrain from leaving vehicle documents and parking tickets inside.

• Are public transportation services available from Manila to Clark International Airport and vice-versa?

  We highly recommend passengers take Point-to-Point (P2P) buses operated by Genesis Bus Corp. between Manila and Clark. Unlike regular buses, P2P buses limit stops at designated pick-up and drop-off points along their routes, significantly reducing travel time.

  Another option is the Victory Liner bus service, which regularly departs from Cubao, Quezon City, to San Fernando, Pampanga. Typically, 133 buses are run by Victory Liner every week, but it is advisable to check their schedule in advance as they may vary during weekends and holidays.

• How long is the travel time between Metro Manila and Clark?

  The travel time between Metro Manila and Clark is approximately 2.5 to 3 hours, depending on the traffic. Meanwhile, we advise departing passengers from provinces south of Metro Manila to allocate an additional 2 hours, bringing their total travel time to approximately 5 hours.

• Do you have a lounge at Clark International Airport?

  Sunlight Air does not have its own lounge at Clark International Airport.

• What are the schedules of P2P buses between Metro Manila and Clark, and which company operates them?

  Genesis Bus Corporation operates two P2P Clark routes: to and from NAIA Terminal 3 and TriNoma Bus Terminal (behind the TriNoma mall parking lot).

  Here are their routes, corresponding schedules, and other details you need to know before you travel.

  CLARK AIRPORT to NAIA Schedule (via SM Clark)

  These buses will stop at SM CLARK 30-40 minutes from departure from Clark Airport

  FARE:

  Clark Airport to NAIA Terminal 3 or 4 (Arrival Area, Across Bay 14): Php 400

  Clark Airport to NAIA Terminal 1 or 2: Php 430

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  NAIA 3 to CLARK AIRPORT Schedule (via SM Clark)

  Origin: NAIA Terminal 3, Arrival Area Across Bay 14

  FARE:

  NAIA Terminal 3 (Arrival Area, Across Bay 14) to Clark Airport: Php 400

  12:00 am

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  CLARK AIRPORT to TRINOMA Schedule (via SM Clark)

  Note: These buses will make a stop at SM CLARK 30-40 minutes from departure from Clark Airport.

  FARE: Php 260

  4:30 am

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  TRINOMA to CLARK AIRPORT Schedule

  Bus Terminal Location: Behind Trinoma Mall Parking Lot

  FARE: Php 260

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• Given that the bus shuttle service is only operational until May 31st, will passengers with onward bookings receive transportation allowances?

  Currently, passengers with reassigned flights scheduled after May 31, 2026 will not receive transportation allowances. But kindly be assured that we notify passengers about airport relocation in advance and offer them proactive service recovery measures. We are also actively seeking a transportation partner to provide discounts to Sunlight Air passengers.

• Can we be reimbursed if we make our own transportation arrangements instead of taking the P2P bus service?

  Regrettably, Sunlight Air will not reimburse passengers with diverted flights who choose to arrange their transportation to/from Clark International Airport instead of availing the P2P bus service.